Privacy Policy

PRIVACY POLICY

Last updated: September 2026

Mother Bloomed respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, purchase our products or services, participate in our programs, or communicate with us.

1. INFORMATION WE COLLECT

We may collect personal information that you provide to us, including your:

  • name;

  • email address;

  • phone number;

  • billing and transaction details;

  • information provided through forms, coaching, programs or enquiries; and

  • feedback, testimonials or reviews you voluntarily provide.

We may also automatically collect limited technical information when you use our website, such as your IP address, browser, device information and website activity through cookies or analytics tools.

2. HOW WE USE YOUR INFORMATION

We collect and use your information to:

  • process purchases and payments;

  • provide access to products, programs and services;

  • communicate with you about your purchases or enquiries;

  • provide coaching and customer support;

  • send marketing communications where you have opted in or where otherwise permitted by law;

  • improve our website, products and services; and

  • comply with our legal and regulatory obligations.

3. MARKETING

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you emails about Mother Bloomed products, programs, events, resources and offers.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

4. THIRD-PARTY PROVIDERS

We use third-party providers to help operate Mother Bloomed, including platforms for website hosting, digital product delivery, payments, email marketing, scheduling, video calls and analytics.

These providers may process or store your personal information as necessary to provide their services.

Some providers may be located outside Australia, meaning your information may be stored or processed overseas.

We do not sell your personal information.

5. COOKIES AND ANALYTICS

Our website may use cookies and analytics tools to understand website traffic, improve our services and understand how visitors interact with our website.

You can control cookies through your browser settings.

6. COACHING AND PROGRAM INFORMATION

Information you voluntarily share with Mother Bloomed during coaching or programs will be treated as confidential, subject to circumstances where disclosure is required or permitted by law.

Please be mindful that group programs, workshops and communities may involve sharing information with other participants, and Mother Bloomed cannot guarantee that other participants will maintain confidentiality.

Mother Bloomed is a coaching and personal development service and is not a medical or mental health service.

7. HOW WE PROTECT YOUR INFORMATION

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. ACCESS AND CORRECTION

You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable privacy laws.

If you have a concern about how we have handled your personal information, please contact us so we can attempt to resolve the issue.

You may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The current version will be published on our website with the date it was last updated.

10. CONTACT

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Mother Bloomed
Email: hello@motherbloomed.com.au

Nothing in this Privacy Policy excludes any rights or protections you may have under applicable Australian privacy or consumer protection laws.